FAQ

What types of portraits do you create?

We specialize in transforming cherished pet and family photos into stunning digital portraits. Our artwork features unique backgrounds, including wild nature scenes and festive holiday themes, tailored to your preferences.

How do I place an order for a digital portrait?

To place an order, simply select your desired portrait style on our website, upload your photo, and provide any specific instructions regarding the background or theme you envision. Our team will then begin the creation process.

What is the typical turnaround time for my portrait?

The typical turnaround time for creating your digital portrait is approximately 12 to 24 working hours. This timeframe allows us to ensure the highest quality and attention to detail in your artwork.

Can I request changes to my portrait after it is created?

Yes, we offer a revision process for your portrait. Once you receive the initial draft, you can request adjustments to better align with your vision. We strive for your complete satisfaction with the final product.

What file formats do you provide for the digital portraits?

Our digital portraits are delivered in high-resolution formats, typically as JPEG or PNG files. This ensures that you can easily print or share your artwork as desired.

Do you offer gift options for your portraits?

Yes, our personalized digital portraits make excellent gifts for various occasions. You can order a portrait as a gift for yourself or a loved one, and we can provide a digital gift certificate if needed.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards and PayPal, ensuring a secure and convenient checkout process for our customers.

Is there a satisfaction guarantee for your portraits?

We are committed to customer satisfaction. If you are not satisfied with your portrait after the revision process, we will work with you to address your concerns or offer a refund, depending on the circumstances.